Brand Profile
Nature at its most effective
At Susanne Kaufmann we take a holistic approach, innovating with the finest Alpine ingredients to craft a superior skincare range that nurtures the face and body with nature at its most effective.
A Pioneer in Natural yet Effective Skincare
A pioneer in natural luxury beauty for over 20 years, Susanne Kaufmann is an
expert in skincare and remains at the helm of our global brand to this day.
Born and raised in Bezau, Austria, she is the fifth generation to own and
manage Hotel Post, a family-run hotel that shines a light on preventative healing
rituals for long-term health.
Susanne Kaufmann skincare was born from her search for the ideal skincare
solution for the spa. When she could not find an equivalent on the market -
skincare that is highly effective, yet natural - she set out to create it herself, as
sustainably as possible, and the rest is history.
Susanne’s unrivalled expertise is deeply rooted in her spa heritage, and remains
the basis for her eponymous collection, which delivers benefits from head to toe
with a holistic emphasis on skin health. Nestled in the alps, our founder’s idyllic
home region and its slow-living approach to health, continue to inspire our
product development as much as our customers worldwide.
Skincare Philosophy
A holistic approach
At Susanne Kaufmann, we see the skin as one. The skin is the largest organ
of the body. Therefore, the same rules that apply to your skincare should
apply to your hands, body, feet and scalp, too.
This philosophy shapes our collection and new product development. From
high-performance serums to relaxing bath soaks and nourishing body oils,
we cater for the skin’s needs, delivering restorative benefits from head-to
toe-while indulging the senses.
Optimal skin health
Our preventative skincare solutions are developed to restore the skin back
to its optimal health. Our expertise in wellness, proven effective
treatments, and award-winning face, body and hair products can help you
to optimise your lifestyle, both sustainably and holistically.
Highly Effective Natural Ingredients
At Susanne Kaufmann, each product is formulated and developed using the finest plant actives and botanical essences, carefully chosen for their efficacy and skin affinity. The ingredients we use are selected and vetted based on criteria that is unique to us, to meet our own standards of natural skincare that is kind to both the skin and the planet.
Our research and development team is dedicated to ongoing research to find the
most efficacious ingredients that can be sourced regionally, as close as possible
to our production in Austria.
Our commitment to being a natural, sustainable and effective beauty brand goes
much further than the ingredients we use. Our ingredient philosophy is guided
by four key pillars:
• Efficacy
• Origin/source
• Sustainability
• Transparency
Proven Results Through Rigorous Testing & Validation
Consumer Trials
Real-world insights from user testing to ensure efficacy and satisfaction
Clinical Testing
Scientifically backed trials across diverse skin types to guarantee safety and performance
Industry-Leading Claims
Verified results and performance, ensuring skincare excellence
Spa Heritage. Welcome to Hotel Post
Nestled in the Austrian Alps, the idyllic Bregenzerwald region is the home of the spa where it all began.
After graduating from world-renowned hotel management school “Centre International de Glion” in Montreux, Susanne took over Hotel Post in Bezau, helmed by the Kaufmann family since the 1850s.
One of Susanne's initial projects was to develop the hotel's Spa with its own range of signature beauty treatments, driven by results and the sensorial journey.
Today, the award-winning Susanne Kaufmann Spa at Hotel Post is a globally known wellness destination and the carefully curated, high-performance treatments are offered in luxury spa destinations around the world.
Responsible Beauty
Sustainability has been at the heart of our brand since the beginning in 2003.
We believe it is simply our responsibility to ensure that we operate in a
conscious, environmentally-friendly manner.
As a pioneer ahead of her time, Susanne built the brand on this sustainable
principle, and we uphold these founding values as we grow, with a focus on
minimising our footprint and respecting our planet.